Onboarding/Offboarding

The Registry Utility supports onboarding and offboarding for both Providers and Registrars. Below is an overview of the onboarding and offboarding process for a Provider, managed by the Operator. For Registrars, the process is similar, except Providers are responsible for onboarding Registrars.

Provider Service Request/Accept

Onboarding starts when a user requests a ProviderService contract. The Operator may accept the request, provided that the user’s credentials satisfy their onboarding Credentiaal requirements for providers. Both parties become signatories to the contract.

Cancel/Reject Request

A service request may be canceled by the user before acceptance, or rejected by the Operator during review. In either case, no service contract is created.

Termination

A ProviderService instance may be terminated at any time by either the Operator or the user. Upon termination, the contract is archived, leaving credentials intact.